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TOP 6 FREQUENTLY ASKED QUESTIONS
Some orders require split shipment between Singapore and United Kingdom*. In this case, you will receive two packages for one order, and a separate email to confirm each shipment. Each email will contain a different order number. Use your tracking number to track the progress of your shipment.
1. What sizes do the gift boxes come in?
A: Gift boxes are available in sizes medium, and large. Refer to our size guide for measurements.
2. How do I purchase a gift box?
A: Gift boxes are only available for purchase at the shopping bag page. You must checkout an item first to qualify for a gift box purchase.
3. Will my items be pre-packed inside the gift box?
A: Depending on how it is shipped, your items may not be pre-packed inside the gift box. Instead, the gift box may come flat-packed within your order.
4. Can I return the gift box?
A: Gift boxes are not eligible for return or exchange.